Each year, Arizona Raft Adventures has a Holiday Break at the end of the season. It tends to be a less busy time of year for the office and warehouse staff, so many years ago, the owner decided to give the warehouse and office staff a Holiday break at the end of each year. A tradition that continued when ownership switched from Rob Elliott to Alexandra and Fred Thevenin. AzRA’s Holiday break allows for the employees to spend quality time with their families for the Holidays.
This year, AzRA will be closed for the break from Tuesday, December 17 to Tuesday, January 7. Our phones will be turned back on at 9 AM MST Wednesday, January 8, 2020. Just in time to ring in the new decade with all of you! We will be happy to take your phone calls and emails that day! If you’d like to get in contact with us during our break, you can email or call us, and we will return your messages as promptly as possible upon our return. Our retail store, Red River Sports, will also be closed during this time, and will re-open for orders on Monday, January 13, 2020.
If you would like to make a reservation for 2020 or 2021 during our break, find your preferred trip type (Classic Adventure, All-Paddle Adventure or Motor Adventure), and search for availability based on your interested time of year and how many spaces you’d like. If the date you’d like says “Reserve” next to it, there is space available on that date. If the date says “inquire”, there is no space available at the moment. When you find a date you’d like with availability, finish the reservation process, and we will process your reservation as soon as possible upon our return (your credit card will not be charged until we return).
If you happen to have a payment due while we are away, it will not be considered past due until we return in January. You can make payments in your online trip portfolio during the time of our break (you can find the link in previous emails from us).
Thank you very much for your patience during our limited hours in the month of December. We look forward to learning how to improve our customer service, as well as spending quality time with our families.
Happy Holidays from the AzRA Family!