Everything you need to know to prepare for the 2024 Opening Day
Photo by Brian Callow
Thank you for your interest in rafting with us in 2024! We look forward to getting you on the Colorado River through Grand Canyon. Below you’ll find all of the details you’ll need to be prepared for our 2024 opening day. If you have any questions, give us a call or send us an email, and we’ll be happy to assist you.
The Basics of Opening Day
- Opening day is Tuesday, January 10, 2023.
- Online reservations will be open at 9 AM MST (Arizona does NOT observe Daylight Savings Time). Our phones will also turn on at 9 AM if you choose to reserve over the phone.
- Reservations will be first-come, first-served.
- We HIGHLY RECOMMEND you reserve online. That has proven to be the most expedient way to make your reservations. You are welcome to call and reserve over the phone as well. Just note that the groups who have done that in the past have been on hold so long that the trips they wanted were full by the time they got through to us. We cannot guarantee you’ll get your preferred date whether reserving online or over the phone; we’ve simply noticed that those reserving online had the best luck.
- If you are having any difficulties with the online reservation process, call our office while you continue to attempt to reserve online. Once you connect by phone you can work with us directly to reserve your trip.
- We will NOT take reservations prior to January 10.
- We will load all available 2024 dates to our website by noon MST on Friday, January 6 so you can be prepared by 9 AM on January 10.
- All dates you see on our website as of January 6 will be available to sell on January 10. There will be a button next to all dates to “inquire”. Please disregard this button, as our response will simply be to reserve on opening day.
- THIS IS OUR RECOMMENDED WAY TO RESERVE.
- Once you click on one of the the links below, you’ll be taken to the availability. If you have a trip in your cart, it will hold it there for only 15 minutes so you must confirm it as quickly as possible in order to reserve the date.
- If you reserve online, you will be required to enter your credit card information, however, your card will NOT be charged the 15% non-refundable deposit until 10 days after reservation is made.
- Do not email us your reservation request. We cannot guarantee we will be able to make your reservation by email in a timely fashion.
- If you are planning to reserve a partial canyon trip (6-7 day upper or 9-10 day lower), read through the information on our website to ensure everyone in your party is able to hike the Bright Angel Trail, a strenuous 7.5 mile hike. Please note that you may be hiking on the South Kaibab Trail in the 2024 season. We will send the potential trail change information when you make a reservation. However, if you are capable of hiking the Bright Angel Trail, you are capable of hiking the South Kaibab Trail.
- You will receive an email notification with your online portfolio link soon after reserving if your online reservation was successful. Questions you might have may be answered in your portfolio. Be sure to check your spam folder.
- Have only one person reserve online for parties that wish to separate invoicing. This way, you can get your whole group reserved at one time, which lowers the risk of your entire group not making it on the same trip. You can email us later that week to confirm group details, including payment and contact information for each party.
- Our maximum group size is 14. You will be able to reserve this many spaces online, and is generally the fastest way to do so in our experience.
- Please do NOT reserve a group larger than 14 by having someone else reserve additional spots for your group. We kindly ask that you respect our maximum group size.
- You are welcome to call us to reserve your large party. Please note that in years past, we’ve seen people not get one of their top 3 dates because waiting on hold took too long, and their dates were reserved online before getting through to us on the phone.
- If you are having difficulties with reserving online, or you wish to speak with someone over the phone, you are welcome to call us at 800-786-7238 or 928-526-8200 from 9AM-4PM MST.
- Please be ready to provide us with your first, second and third choices so we can check on availability of all three (or as broad a time frame you want to raft as possible). This increases your chances of being able to reserve your adventure of a lifetime.
- A 15% non-refundable deposit per space will be due 10 days after confirmed reservation.
- We will keep your initial reservation conversation pretty short if you choose to reserve over the phone. Be sure to read all of our follow-up emails for all details.
- Keep a list of questions after you make your reservation, and plan to email or call us back later that week. We want to assist as many people in their reservations that day as possible. Many answers to your questions may be found in your online trip portfolio, which will be emailed to you soon after you reserve.
- When you call in, there will be a phone message to listen to, and then you’ll be placed in our call queue. Continue listening to the message, and wait in the queue until you get through to us.
Links for dates will be posted here on January 6, 2023
Other tidbits of information for 2024 opening day
- Once you are on the reserve online page for your trip choice, there is an area in the upper left-hand corner for you to search for the amount of spaces you want. If the button next to the trip you want says “inquire”, there is not enough space for your group. You can only reserve space on a trip with a blue “reserve” button next to it.
- Don’t worry if you don’t get the exact time frame you wanted. We can wait list you for your preferred dates/time frames, as there can be quite a bit of fluctuation from opening day until deposits are due. It’s possible your preferred date will open up. However, it’s also important to be okay with the date you do reserve in case space doesn’t open up on your preferred date(s).
- If you have 10% repeat discounts (having rafted with us in 2021, 2022 or 2023) or Granite Adventure Club 10% discounts (rafted with us 4 or more times), or the 5% group discount (parties of 10+), please remind us at time of deposit and we will apply discounts after all deposits are made.
- We have already set aside all the charter dates (parties purchasing all spaces on a trip) we can accommodate for 2024, and those dates are not available to reserve for general reservations. Throughout the year, we keep a list of those interested in filling an entire trip, and we reserve as many of those as we can first. If you’re interested in a charter, email or call us to join the wait list for 2024, or join the 2025 list.
- Our Granite Adventure Club members have already reserved per benefits of being a repeat guest of 4 or more trips.
Thank you so much for your interest in rafting with us in 2024. We look forward to getting you down river and sharing this beautiful place with you, and are honored to be your outfitter of choice!