Grand Canyon Raft Trip Medical Helicopter Evacuation
What happens when someone is injured or becomes ill on a commercial Grand Canyon raft adventure? It can be a very serious situation if the ailment is life threatening. A guest, guide, or even backpacker might need definitive medical care. River guides can attempt to contact the National Park Service and request a medical helicopter evacuation. It is intense to witness a medical helicopter evacuation along the Colorado River in the wilderness of the Grand Canyon National Park. Consequently, there are practices and protocols in place to ensure a medical helicopter evacuation goes as smoothly as possible. Arizona Raft Adventures (AzRA), a popular Grand Canyon commercial rafting outfitter, takes about 1800 guests through the Grand Canyon annually. AzRA typically has between 6 and 8 medical helicopter evacuations per year. While no two situations are ever the same, medical helicopter evacuations do have similarities.
Decide to Evacuate
Once the guides decide the participant needs definitive medical care, the first step is to contact the Grand Canyon National Park emergency dispatch. Professionally outfitted trips, like one provided by AzRA, carry three lines of backcountry communication tools. These tools include a satellite phone, a line of sight two-way radio and signal mirrors. The preferred method to use is the satellite phone. However, not all spots in the bottom of the Grand Canyon can access a satellite signal. In some cases, it is necessary for the guides to climb a slope or row across the river to make a connection with Park personnel. Finally, if attempts to reach the Park via satellite phone are exhausted, the guides attempt to utilize the two-way radios and signal mirrors.
Make a Plan
Emergency callers provide the location of the injured, the nature of the injury or illness and details about the patient. Common reasons which warrant medical helicopter evacuations include illnesses from the heat, broken bones, wound infections or complicating factors due to a pre-existing medical condition. The dispatcher passes the call to the Search and Rescue Ranger. The ranger reviews details regarding the patient and discusses a landing zone. Sometimes the trip moves because there is no suitable landing zone in the immediate area.
Emergency response personnel provide an estimated time of arrival. They may arrive as soon as 45 minutes or it could be several hours. It may be longer and perhaps even overnight. The Park may be dealing with multiple Grand Canyon helicopter evacuation requests. If this is the case, they triage the patients and address the most emergent situation first. Furthermore, weather conditions can cause a delay as the Park does not fly in inclement weather.
After the medical helicopter evacuation time and place have been confirmed, the guides prepare for the “bird.” At a minimum, this usually involves wetting down the sand in the area and marking the center of the landing zone with bright orange panels. If the group is already at camp then the entire camp needs to batten down. The trip leader instructs the guests to take down tents, help to secure the kitchen area and gather all loose articles. The guides discuss options for the rest of the group. The Park Service requires the trip to stay together so it is typically not an option for the rest of the trip to carry onward downstream. The guides offer an impromptu hike, present an extended geology lesson, lead a yoga session or something else of interest to the group.
Nevertheless, when the “bird” comes in, the Park Service has routine expectations. The Park Service presumes everyone is gathered in one safe place. They want the area to be clear of loose gear and all other items to be secure. They expect for the lead guide to be on the radio to communicate directly with the pilot.
Witnessing a medical helicopter evacuation sometimes feels dramatic and emotional. It is especially difficult because the group has been secluded from the outside world. Furthermore, there is often a sense of relief by the group that a fellow comrade will receive definitive medical care. Sometimes, with minor events, the primary feelings are excitement to see how it all works out and relief that help is on the way. There could also be is a sense of loss from the bonded group because the tribe is broken up by the event. However, there is often a sense of renewed community as the group gathers around the immediate family or friends left behind. The Park Service rarely takes out healthy family members.
Furthermore, if you raft with Arizona Raft Adventures, it is important for the family and friends of the evacuee to know that by this time the management team has been notified. They are prepared to offer support once the patient arrives to a location determined by the National Park Service.
The River Trip Continues After a Medical Helicopter Evacuation
The helicopter rises off the floor of the Canyon and disappears over the walls out of sight. Next, the trip leader hits a reset button. Many times, the event brings the group closer together as they demonstrate working as a team and support each other during trying times. The guides and guests return their focus to the trip and continue onward. Most noteworthy, the guides continue filling the remaining days from dawn to dusk with memorable hikes, history and science lessons and opportunities for personal growth.
A special thank you to Alan Fisk-Williams. Alan is a Grand Canyon river guide at Arizona Raft Adventures. His input and experience inspired this article.
Stunning story there. What happened after? Thanks!
How expensive is it to to take a medical helicopter from Moony Fall, Havausupai, AZ? For a broken ankle bone?
Hi Andrea, thank you for your comment! We don’t work with the Havasupai Tribe, so I’m not sure. You would want to contact them directly to find out the cost of that helicopter ride. You can probably find out more here: http://theofficialhavasupaitribe.com/.
I had the chance to witness and participate in a Grand Canyon air evacuation last week by the Park Service when a member of our rafting party fell extremely ill. The above is the exact script as it happened. It was amazing how well organized it was and how well prepared the river guides were. As for Andrea’s question, I was told the US Park Service does not charge for evacuations. Still, it reminded me why my membership to the Air Med Care Network is so important. Air ambulance rides can be 30 to 50k each. For as little as $79/year you are covered if you need an air ambulance and they are participating members. (240+ locations and counting). Well worth it especially if you do any kind of remote adventure activities.
Hi Joe. Thanks for your thoughts! Yes, it is quite a smooth-running ship even when evacuations are happening. It’s pretty amazing how all of it works together. We do recommend that our guests purchase trip cancellation insurance as the helicopter and ambulance rides for an evacuation would be covered with that, as well. Hope you had a most wonderful raft adventure last week, despite the evacuation that occurred!
That’s nice but AirMedCare does not appear to have any helo service in Northern AZ, Southern UT, or even Las Vegas. The closest appears to be in the Phoenix area.
99% of the evacuations that occur on river trips are carried out by Grand Canyon National Park Service Search and Rescue, and they use their own helicopters for that. In very rare cases, third parties may need to fly in, but that is very rare. Phoenix is the closest big city to Grand Canyon for the majority of the river trip.
If we are with a guided rafting trip, Oars and someone needed to be taken out by helicopter because of injuries sustained on the trip who pays the cost of the air lift, understand hospital care is covered by the individual . Do we need to get trip insurance?
Hi Joel, my apologies for not responding until now! The Park Service has it in their budget to pay for the any evacuations by helicopter out of the Canyon. However, that’s only if the Park Service flies one of their helicopters for the evacuation. If for some reason, they have to call in a third party company, or another entity, there could be a cost associated. And if you end up just getting flown to the South Rim clinic, but have to get transported to another facility either by helicopter or ambulance, that would be billed to the individual. This is another reason we recommend trip insurance to all of our guests.
I am writing a story about our adventures in the Grand Canyon. I am trying to have two endings. In real life one of our guides came very close to having a disabling injury. I am writing that ending now. I want to add a fictional ending where the guide was injured badly enough to be medically evacuated. What would happen if the trip were to be short of a guide mid trip?
Hi Lisa, if a guide were to be evacuated from a trip, we would find a guide to go in and replace them. Sometimes it can happen quickly enough where the helicopter that brings the injured guide out can take the replacement guide at the same time. Sometimes the replacement guide hikes in somewhere to meet the trip. Ultimately though, our home office works on many different possibilities to find some sort of replacement guide.